Is my team included in the price?
Yes. Professional is $12 per month and Business is $15 per month. Each plan includes your internal team, including people who capture punch list items and defects. For example, five team members on Professional cost $12 per month in total. All prices are in Australian dollars and exclude GST.
Can we add team members and use a desktop dashboard?
Yes. Professional and Business include your internal team, the mobile app and an online desktop view and dashboard. Adding team members who capture site items does not increase the monthly price. Starter is for one person using the mobile app.
What do I get with Business?
Business includes everything in Professional, including priority support, plus advanced team permissions, an analytics dashboard, activity history, company branding and multi-company management. It costs $3 more per month, equivalent to 10¢ more per day based on a 30-day month. WhatsApp contractor updates are an optional forthcoming feature, and API access is planned.
How does video-to-defect capture work?
In the mobile app, record a video, describe the issue aloud and tap to mark photos as you film. Those moments are saved as separate photos when the recording ends. With the on-device AI Capture model installed, use the spoken description to fill empty defect fields. Existing entries and the original video are kept. Review the fields before saving the defect.
What does a report QR code open?
Scan a defect QR code in the PDF report to open its shared web page, with defect details, photos and playable videos. The shared link lets the recipient view the evidence without a SiteWarden account. This page is read-only; it does not let recipients edit the defect or submit contractor updates.
Which plan offers WhatsApp contractor updates?
Business offers contractor updates through WhatsApp as a forthcoming option. It is not available on Starter or Professional. Connected contractor contacts, message allowances and any additional charges will be confirmed before launch.
Are WhatsApp contractor updates included in the trial?
WhatsApp contractor updates are forthcoming and are not available during the trial today. They are planned as an optional Business feature. Contact allowances, message limits and any additional charges will be confirmed before launch.
Can we start with SiteWarden for free?
Yes. Starter gives one person mobile app access for one active project with up to 50 item records (labelled defects in the app). Request access and we will help you get started.
How are paid plans billed?
Paid plans are billed monthly: $12 for Professional or $15 for Business, excluding GST. The daily prices of $0.40 and $0.50 are calculated by dividing the monthly price by 30. Your internal team is included. We confirm your plan and billing arrangements when helping you get started.
Can we try Professional or Business before paying?
Yes. Both Professional and Business offer a 14-day free trial. Choose a plan and bring a punch list or defect list to try capture, desktop coordination and reports. We help set up the trial; forthcoming features are not available during it.
What happens after we choose a plan?
Send an access or trial request for your chosen plan. We reply within one business day to help set up Starter, your 14-day Professional or Business trial, or an Enterprise walkthrough.