Give each item a responsible trade.
Keep the work description, location, photos and priority with each assignment. Use the same workflow for unfinished work and defect repairs, with review controlled by your project team.
For builders, PMs, supervisors, quality teams, and admins who need clearer contractor rectification before practical completion and handover.
Assign each defect with location, trade, priority, photos, notes, and contractor ownership.
Keep contractor proof tied to the original defect record for later review.
Verify completion before the defect becomes report-ready.
WhatsApp participation is forthcoming
Builders use SiteWarden. The planned contractor workflow uses WhatsApp without a SiteWarden download or account.
- Receive repair instructions and send photos or voice updates naturally.
- One update can cover several defects; unclear matches require clarification.
- Reported finished and approved remain separate. Your team accepts the work.
- Forthcoming as a Business option; availability and messaging allowances will be confirmed before launch.
A WhatsApp reply can carry useful repair context
The forthcoming WhatsApp workflow will let contractors send photos and voice updates covering several defects. SiteWarden will help organise them and ask for clarification when the association is unclear.
- Contractors see the issue, location, trade context, priority, and evidence.
- Builders keep the core defect record controlled.
- Proof uploads and status updates stay attached to the item.
Make closeout accountable
Contractor assignment is useful only when the builder can see what is open, what is overdue, what has proof, and what still needs inspection.
- Ownership is visible by contractor, trade, status, and priority.
- Inspector review protects the final handover record.
- Reports can include the same evidence used during rectification.
Can contractors reply through WhatsApp?
That workflow is forthcoming. The planned experience supports ordinary photos, voice notes and multi-defect updates, without a SiteWarden account. Builder approval remains separate from contractor completion claims.
What does contractor defect assignment software do?
It helps builders assign defects to contractors with repair context, photos, status, priority, ownership, proof uploads, and verification history.
Can contractors update defects without seeing the whole project?
SiteWarden is positioned around restricted contractor access so contractors can work on assigned items without project-wide visibility.
Can I use SiteWarden for punch lists and defects?
Yes. Use project lists to record work that needs finishing or fixing, with photos, locations, trades, priorities and statuses. The current app labels these records as defects; the same record can describe unfinished work or an issue that needs repair.
How do contractors take part?
Your team assigns responsibility and controls review and approval. Contractor replies through WhatsApp are forthcoming and are not included in the current trial. In that planned workflow, contractors will send photos, voice notes and progress updates without a SiteWarden account; the builder will still approve the work.
Bring your list.
We’ll walk you through it.
Unfinished work, defects and the details in between. See how the current app captures, organises and reports on them.